Safety concerns with Moto Guzzi V100 Mandello and V100 Mandello Aviazione Navale.
On August 10, 2023 Piaggio Group Americas notified the U.S. National Highway Traffic Safety Administration of safety concerns regarding certain 2023 models of Moto Guzzi V100 Mandello and V100 Mandello Aviazione Navale. There is a concern that the rear shock absorber could break. Such a scenario could cause the rider to lose control of the motorcycle, increasing the risk of an accident.
Not all models affected
The recall only affects certain V100 Mandello and V100 Mandello Aviazione Navale motorcycles equipped with Kayaba suspension components. The V100 Mandello S model, which has Öhlins suspension components, does not have this problem.
Motorcycles affected
Piaggio Group Americas estimates that approximately 260 motorcycles in the U.S. may be affected by this recall, representing one percent of the total population. Of those, 76 have already been sold to customers, while 184 are still in dealer inventory. Production of the affected motorcycles took place between Oct. 28, 2022, and July 14, 2023. The affected vehicle identification numbers (VIN) range from ZGUMGUA09PM000002 to ZGUMGUA09PM000212, and are not consecutive.
The exact problem
At the heart of the problem are Kayaba rear shocks that do not meet established standards. Some are missing one or, in some cases, both bushings. According to the recall report filed by Piaggio, the use of these non-compliant rear shock absorbers could cause them to twist in their mount, stiffen and break at the lower shock mount.
To date, Piaggio is aware of two cases where this problem has occurred, both in Italy. After identifying and investigating the problem, they presented an update plan on August 4, 2023.
Solution approach
To fix the problem, Piaggio will issue a safety recall for motorcycles in the affected VIN range. Owners are advised to take their motorcycles to authorized Moto Guzzi dealers to have the rear shock absorber fully inspected. If a shock absorber is found to be missing bushings, it will be replaced with a properly equipped unit. This service is free of charge to affected owners.
According to the plan submitted to NHTSA, Piaggio will notify dealers on August 22, 2023. At the same time, owners will also be notified on Aug. 22, 2023.
For more information, owners can contact Piaggio customer service at 1-212-380-4433. In addition, NHTSA’s Vehicle Safety Hotline is available at 1-888-327-4236 (TTY 1-800-424-9153) or online at www.nhtsa.gov. NHTSA’s campaign number for this recall is 23V-572.
Please note: because motorcycles are usually manufactured in one plant for sale worldwide, other markets could be affected.
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